Do You Have A Question About
Support Coordination Or Psychosocial Recovery
Support Coordination
FAQ - Support Coordination
1. Am I Eligible For Coordination Of Supports?
Eligibility for support coordination is determined during your NDIS planning meeting. Generally, it is available if it is funded in your NDIS plan, and it is especially recommended for those with complex needs or multiple supports. The National Disability Insurance Agency assesses your requirements based on what is deemed reasonable and necessary for you.
2. What If I’m Not Satisfied With My Support Coordinator?
Your satisfaction with your support coordinator is paramount. If you feel that your needs are not being met, it is encouraged that you explore other providers who might align better with your preferences. At Go Bloom, we stress the importance of finding a coordinator who understands and can effectively respond to your unique needs.
3. Why Should I Choose Go Bloom For Support Coordination?
Choosing Go Bloom means opting for an organisation known for its award-winning advocacy. We build strong community connections and ensure that each participant receives support tailored to their social, emotional, and physical goals.
4. What Is Coordination Of Supports Under The NDIS?
Support Coordination under the NDIS involves a dedicated Coordinator of Support helping participants to use their NDIS plan to achieve their goals. The role is pivotal in aiding individuals to navigate the complexities of the NDIS, ensuring they utilise their support to the fullest.
5. What Are The Responsibilities Of A Support Coordinator?
A support coordinator has several important responsibilities. These include helping you to understand and implement your NDIS plan, connecting you with appropriate NDIS providers and supports, and building your skills and confidence to manage your own supports.
6. Does My Support Coordinator Need To Live In My Area?
No, your support coordinator does not need to reside in your local area. However, having a coordinator who is well-connected with resources and contacts in your specific area can significantly benefit you by ensuring that you receive the most suitable local support available.
7. What’s The Difference Between Coordination Of Support & Plan Management?
It is common to confuse these two roles. While a support coordinator helps you to implement and coordinate your supports, a plan manager manages the financial aspects of your plan, such as processing invoices and paying service providers.
8. How Often Do I Need To Meet With My Support Coordinator?
The frequency of meetings with your support coordinator depends on your individual needs and the stipulations of your funding. These meetings can be via phone, face-to-face, or Zoom, and can range from regular check-ins to more sporadic updates, depending on how your plan is progressing.
Psychosocial Recovery Coaching
FAQ - Psychosocial Recovery Coaching
A recovery coach can support you with your recovery so you can live a purposeful and meaningful life.
What is a recovery coach?
A recovery coach is an NDIS funded worker that has mental health knowledge. A recovery coach will:
Spend time with you, and people important to you, to get to know you and understand your needs
Help you to find out about different services and supports, and how these can help you
Help you get support from mental health services
Help you better understand the NDIS and support you with the NDIS
You can choose a recovery coach with lived experience. A recovery coach with lived experience has
their own lived experience of mental ill health and recovery and are able to use this experience to inform
their work.
Who will get recovery coach funding?
Generally recovery coach will be funded in plans for people with psychosocial support needs. You do not
have to choose a recovery coach if you do not want one.
How many hours can I get?
The hours are based on your needs. Your NDIS planner or Local Area Coordinator will work with you to
decide on the number of hours you would need.
I currently have support coordination, how do I get a recovery coach?
You can speak to your support coordinator or contact the NDIS planner or Local Area Coordinator to find
out how to get a recovery coach.
ndis.gov.au Can I have both?
For most people we recommend that you only have a recovery coach because it is a better use of your
NDIS plan. Depending on your plan or situation you may choose to have both.
What qualifications do recovery coaches have?
We recommend that the recovery coaches have a minimum of Certificate 4 in Mental Health or Mental
Health Peer work or similar training and/or two years’ paid experience in supporting people with mental
health challenges.
Some recovery coaches may have other qualifications. It’s always good to ask about the qualifications
and experience of your recovery coach.
Some important questions to consider when choosing a recovery coach
Are they someone you can get along with and easy to talk to?
Are they are good at listening to you?
Do they have a lived experience of mental illness and recovery?
What are their level of qualifications and experience, and ongoing training?
Are they registered or not registered with the NDIS Quality and Safeguard Commission?
Are they available to support you at times and locations that are suitable to you?
More information is available on the NDIS website.
https://www.ndis.gov.au/understanding/how-ndis-works/mental-health-and-ndis
ndis.gov.au
